Our Policy:
At HeartBloom, we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.
Return Period:
You may request a return within 7 days of receiving your order. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Items Not Eligible for Return:
We cannot accept returns or offer refunds in the following cases:
Items that have been used or damaged by the customer
Personalized or custom-made items (unless defective)
Items returned after the 7-day return period
Items returned without prior approval
Return Shipping:
If the return is not due to a product defect or our error, you will be responsible for the return shipping costs.
Refunds:
Once we receive and inspect your return, we will process your refund to your original payment method within 5–7 business days. Please note that it may take additional time for the refund to appear on your statement depending on your bank or card provider.
Returns address:
Phone:
Email :[email protected]
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